Brent Beckwith
Support Engineer · Analyst · AI Practitioner
I've spent my career fixing what's broken, now I'm building what's next.
Most of my career has been analyst work in enterprise IT support: desktop services, Linux environments, web applications, hosting stacks, and a stretch in security operations. I've worked migrations covering thousands of domains across multiple ISP acquisitions, maintained LAMP applications, and written mass customer communications. I earned a Q-Excellence award as a singular recognition out of 600+ employees, and I've held 95%+ customer satisfaction ratings supporting hundreds of business customers. I'm good at this work and I'm proud of it.
But I want to do more than maintain and troubleshoot. I've worked through the majority of The Odin Project's full-stack JavaScript track, used AI to adapt and extend projects like this portfolio site, and I'm currently using AI tools daily for development, research, and problem-solving. I'm not pivoting away from my background, rather, I'm leveraging and building on top of it.
I'm looking for roles where that combination matters: development, application support, or AI-adjacent work. Somewhere I can write code, solve problems, and keep learning at a company that values growth and invests in its people.
Open to opportunities in
Experience
Desktop Specialist II
AmTrust Financial Services — Microsoft stack support for 6,000+ users globally
Engineer I / Security Analyst I (CSOC)
Windstream — LAMP dev, Python security automation, malicious IP analysis across 13M IPs
Specialist II
Windstream — Led 5 ISP acquisition migrations, 5,000+ domains, $15K/mo savings
Customer Support Engineer
Norlight / Windstream — Q-Excellence award, 800+ business customers, 95%+ satisfaction
Projects
Certifications & Training
Cloud
Development
Education
- Associate Degree, Computer Networking Systems — ITT Technical Institute (GPA 3.5)
Frequently Asked Questions
What is your tech stack?
AI: Claude, ChatGPT. Languages: Python, Bash, PowerShell, PHP, JavaScript, MySQL/MariaDB. Systems: Linux, Windows Server, ESXi. Infrastructure: Apache, BIND, Docker, AWS, Azure. Security: Fortinet, Solarwinds, Nagios. Platforms: Microsoft 365 Entra/Intune, ServiceNow, Git/GitHub.
What kind of roles are you looking for?
Full-stack or frontend development, WordPress/web administration, application support, data analysis, technical writing, or AI product support. I want to apply 20+ years of systems experience alongside modern AI tools in roles where I can write code, solve problems, and grow, ideally somewhere that actively supports professional development.